Service
Your Dream, DONGTAI Create——Ideas for Intelligent Knitting
Service Guarantee
Pre-Sale Service
We offer a free service to analyze fabric samples for machinery specification and supply catalogue brochures and will answer any question.
As a knitting machine supplier, We offer many products related to knitting technology, including a few innovative ideas. Explore how they can be used and which is best suited to your needs.

After-sale Service
Clients, startied from the moment they purchased DONGTAI Machines, will be considerable after-sale service.
The service to our respected clients involves a video/text or spot training – before and after the sale – on the machines as well as on the related software.
▲Installation
Upon the arrival of the machine, DONGTAI will place the machine on designated spot and integrate the assembly unit as soon as possible. Not until the machine is debugged to a regular and stable running status as required the installation is finished.
▲Breakdown maintenance
Instant technical support upon your demand. Simple issues would be through telephone or picture description. If not, our engineers will come to you and conduct maintenance and the fast delivery of replaced spare-part for free if needed.
▲Fast Delivery
We promise fast delivery within 30-45 days after receipt of deposit or sight L/C.
▲Training
If necessary, you can send your technicians to our company to get trained on the machines as well as on the related software. With free room and board.

1 year Warranty Support
▲1-year Warranty
One-year warranty for the mechanical products and accessories. Warranty doesn’t cover vulnerable accessories such as knitting needles, sinkers, belts or damages caused by improper manual operation or force majeure factors.
▲Instock Spare Parts
95 % of the spare parts is available in stock and well managed by ERP systems.


Your Dream, DONGTAI Create——Ideas for Intelligent Knitting
Contact us
Add: Yuyuan South Road, Xiku Industrial Zone, Hanjiang Town, Shishi, Quanzhou, China
Wechat: +86-18876279605
WhatsApp: +86 18876279605
Phone: +86-18876279605
E-mail: dt@dongtaiknitmachinery.com
Copyright © 2022 Quanzhou Dongtai Knitting Machinery Co.,ltd. | Business license